Executive Management

W. Terry Howell, Ed.D.

Senior Principal

Terry has 30 years of healthcare leadership experience with a focus on performance improvement, patient experience, quality improvement, and strategic planning, plan review and deployment.

Before joining HPP, Terry served as chief quality officer at a large, urban academic medical center where he was responsible for oversight and coordination of performance improvement, patient experience, clinical risk, safety, accreditation and organization-wide planning. Prior to that, he was vice president for performance improvement at a healthcare system in Southern California with similar responsibilities.

Further, he served as president of Executive Learning, Inc., a healthcare consulting firm specializing in performance improvement, planning and customer service consulting. He has served on the faculty of the Institute of Healthcare Quality Improvement (IHI), the Healthcare Quality Improvement National Demonstration Project and taught graduate courses in Tulane University’s International Medical Management program.

He received a Doctorate of Education degree in Counseling Psychology from the University of Tennessee followed by post-doctoral work in Organizational Development.